The Professional Services division is responsible for department training, internal affairs, safety, succession planning, and accreditation.

Training is provided in the areas of fire suppression and operational techniques, emergency medical re-certification and related continuing education for basic and paramedic delivery, training specific to the various special operations teams and providing mandated training. Internal affairs are the investigative portion of the department tasked with the review of accidents, injuries, personnel actions, and customer complaints. Succession planning includes recruitment, testing of entry level candidates, and internal promotional testing to meet the needs of the organization.

The organization was originally accredited in August of 2003 and certified again as an accredited agency in 2008, and 2013. Annual submittals are required to maintain this prestigious rating. Professional Services is responsible for the annual update and submittal for the reaccreditation.

Battalion Chief William Unterseh
(928) 373-4877

• Training Division
• Accreditation and ISO
• Recruitment