Our Goal 

Our goal, and highest priority to our customers, is to take all necessary actions to ensure the delivery of a reliable water supply of the highest quality at reasonable and equitable costs. As part of accomplishing our goal, we commit to working cooperatively with others on projects of mutual public benefit to achieve the greatest possible efficiency and effectiveness. We further commit to communicate what we are doing, why we are doing it, and how we are progressing.

One such communication is the City of Yuma Lead and Copper Rule monitoring data. To learn more, read our report on Lead and the City of Yuma Drinking Water.

Systems Division

The Utilities Systems Division is comprised of three Sections; The Water Transmission and Distribution Section, the Wastewater Collection Section and the Customer Services Section. The Customer Services Section includes Field Customer Services, Meter Services and Utility Rates Services. The Utilities Department goes to great lengths to ensure that the water delivered to our citizens is of the highest quality. When water leaves the Main Street Water Treatment Facility, it is in its freshest and purest state. However, during delivery, there is a danger that the water may become contaminated or polluted from sources out of our control. This can happen when the water supply main, pipe, or service line is connected to equipment containing a substance not fit for drinking. These "cross connections" may be permanent or temporary and could cause the delivery of an unusable product, cause illness, or even death.

Cross Connection also can occur when a line break causes water to back siphon out of the building because of the lower water pressure at the point of breakage or leak. In 1974, Congress passed the Safe Drinking Water Act (SDWA) to protect the public health by regulating the nation’s public water supply. Since 1974, the law has been amended in 1986 and 1996 to incorporate needed actions to protect the public’s water supply. Under this law, The City of Yuma is prohibited from installing or maintaining a water service connection to a consumer’s water system within its jurisdiction, unless the public potable water supply is protected against back flow or back siphonage by an approved prevention assembly(s) installed at the service connection or point of delivery.

Treatment Division

The Treatment Division manages the City’s drinking water production and wastewater treatment. This division also ensures compliance with EPA’s Clean Water Act, Safe Drinking Water Act, and biosolids regulations via Industrial Pretreatment, Cross Connection Control and the Environmental Laboratory. The Utility Department’s Treatment Division includes water and wastewater treatment, industrial discharge pretreatment, cross-connection control and laboratory services.

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