A minimum of 2 business days advance notice is requested to turn on or transfer utility services. Complete the Service Application online, or in person at the Customer Services counter inside City Hall, located at 1 City Plaza, during regular business hours. Please note, failure to provide required information/documents, will delay the connection of service.
Advantages of this Agreement
- Allows any Authorized signer to request a connection and/or disconnection via the phone, in person or email.
- We do not automatically open an account when your tenant requests services to be turned off.
- No need to complete and sign a new Agreement every time you need the service put back into your name.
- We ask that you update your mailing address, phone number(s) and email(s) at the time of the service request.
Requirements
- Proof of Ownership
- Deed, closing disclosure or settlement statement
- Copy of valid identification(s) for all those listed on ownership documents
- State issued ID, driver’s license and/or US Passport
- Social Security numbers for all those listed on ownership documents
Deposit
- The deposit is based upon your credit worthiness
- Deposit amounts range from $0 to $300
- Must be paid prior to turning on services
- Upon termination of water service, such deposit, without interest, will be refunded, except that any unpaid charges, including final charges for service, shall be deducted from the deposit and any excess portion of the deposit refunded.
Fee
- A service establishment fee of $20 plus tax, will be charged to your first bill, each time you restart service.
